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Achieving Service Excellence: Maximizing Enterprise Performance through Innovation and Technology

De (autor): C. M. Chang

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Achieving Service Excellence: Maximizing Enterprise Performance through Innovation and Technology - C. M. Chang

Achieving Service Excellence: Maximizing Enterprise Performance through Innovation and Technology

De (autor): C. M. Chang

review Goodreads
Discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
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Discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
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