Written for managers who've been promoted, but not prepared, Contagious Leadership is the ideal guide for transitioning from management to leadership. Complete with 10 steps for more effective communication, conflict management, and team development, this 15^th anniversary edition also devotes a chapter to the use of emotional intelligence. Managers will enjoy learning how to lead team members they have the privilege of leading, including the most difficult ones! Through motivation, recognition, delegation, communication, and influence, new and novice managers will learn how to become better, more effective leaders, with Contagious Leadership.