Arriving to view what will hopefully be her dream home, Thea Kozak finds her real estate agent, Ginger Stevens, tied to a chair, surrounded by fiery space heaters. Just before the woman dies, she utters the indistinct words: Bobby. So long. Safe. Sorry.

Then a stranger, claiming to be Ginger's boyfriend, corners Thea, demanding a package that Ginger gave to her, a package Thea never received.

Determined to get justice for Ginger, Thea begins her own investigation. Ginger's colleagues know little about her, her apartment has been professionally sanitized, Ginger Stevens is the name of a child who died many years ago, and the Maine police have no idea who real-estate agent Ginger Stevens really is.

But Thea is sure the two men following her know Ginger's true identity, and will stop at nothing to keep her from uncovering the truth behind the woman's dying words.