Guest Expectations in The Hospitality Property Industry

De (autor): Gerry Macpherson

Guest Expectations in The Hospitality Property Industry

De (autor): Gerry Macpherson

Learn how to step back and analyse your hospitality property objectively.

Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings.

In this book, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.

How Does Your Property Compare
How to Become Your Own Guest
Is Your Hospitality Property Accessible
Is Your Restaurant Meeting Its Potential?
How to Get Endless Referrals
Negative Reviews Are Good For Business
How to Prepare For When Guests Return
Reopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.
What Will Your Guests Expect Post Lockdown
What Is The Future Of The Hospitality Property Industry

Do you want to see your property as your guest do? Don't hesitate.

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Learn how to step back and analyse your hospitality property objectively.

Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings.

In this book, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.