Learn to speak up for what really matters



In Having Hard Conversations, Jennifer Abrams showed educators how to confront colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, readers move deeper into preparing for those conversations while building expectations for meaningful outcomes. Emphasizing what needs to happen before, during, and after hard conversations, this resource explores




What humane, growth-producing, and "other-centered" conversations sound like
How to recognize and account for culture, gender, and generational filters
How to spot and work with organizational dynamics that could influence discussions
How to conduct hard conversations with supervisors