Milo Denison has spent the majority of his life working for large multinational companies. Over 20-plus years, he has worked in call centers, engineering teams, project management and more, including a stint as a barista for a well-known coffee chain. Most of the time was spent fighting the system, but on occasion, he would work within the system. Throughout it all, he learned how to gently influence those he reported to and to get others to work for him as much as he worked for them.