He came to me first in a dream, as a crippled dog angling down a country lane, puzzled by his sudden age, his bum paw, the dry stick clamped between his teeth. I'd been expecting this dream for a very long time, and I woke up moving. . . .

Rita Rosario has a gift, a way with people. She listens to them and really sees them for who they are-warts and all. And sometimes, she even knows how to guide them toward a new beginning. Women, even men, come to Rita's beauty shop for perms, town gossip, and the makeovers of their very lives.

John Reed first appears to Rita in one of her dreams. When they meet at a town gathering a few days later, she immediately offers him a haircut, and her heart. As they share their stories, Rita senses she can help John fill a void by reconnecting him to his only family-a young niece he nearly lost in a heartbreaking tragedy. While inspiring John on a journey out of loneliness and into reconciliation, Rita begins to come to terms with events in her past . . . and discovers things about herself she never realized, including her own intimate role in John's unfolding story.