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Preventing & Managing Disruptive Passenger Behaviour

De (autor): Philip N. Hardy

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Preventing & Managing Disruptive Passenger Behaviour - Philip N. Hardy

Preventing & Managing Disruptive Passenger Behaviour

De (autor): Philip N. Hardy

review Goodreads
Hardy, Philip N.: - Phil Hardy has spent the last 40 years working and training in the specialist area of conflict management and personal safety. He incorporated SecuriCare International in 1995 and since then has written courses and other learning materials to support workers who encounter people who present challenging, aggressive or violent behaviours.
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Hardy, Philip N.: - Phil Hardy has spent the last 40 years working and training in the specialist area of conflict management and personal safety. He incorporated SecuriCare International in 1995 and since then has written courses and other learning materials to support workers who encounter people who present challenging, aggressive or violent behaviours.
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