Dr. Jean Reynolds is Professor Emerita at Polk State College in Winter Haven, Florida, where she taught English for over 30 years. She holds a doctorate in English from the University of South Florida and has published ten books, including The Criminal Justice Report Writing Guide for Officers and (with the late Mary Mariani) Police Talk. She has taught advanced report writing, instructor techniques, and communication skills at the Kenneth C. Thompson Institute of Public Safety at Polk State College. David Diamantes is a fire protection consultant, code trainer, curriculum developer, and author. He served with the Fairfax County Fire and Rescue Department in Virginia for 25 years as a firefighter, company officer, and fire prevention officer. He retired in 1998 and to work as a consultant and trainer. He is the author of two textbooks, Fire Prevention: Inspection and Code Enforcement and Principles of Fire Prevention (Delmar-Cengage), and he was a contributing author for the current edition of Building Department Administration, published by the ICC. He's a certified fire inspector, fire investigator, plans examiner, and residential building inspector.