Covert, Abby: - Abby Covert is an information architect and writer whose first book, How to Make Sense of Any Mess, demystified the practice of information architecture and is regarded a must-read for those working in the design and technology industry. Abby wrote STUCK? Diagrams Help. after more than a decade teaching information architecture at business conferences and design schools and noticing that the concept of diagramming opened eyes, minds, and hearts no matter the audience or the venue. Abby wrote this book from a tiny studio in the jungle on the Space Coast of Florida where she lives with her husband and son.