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The Southwest Airlines Way

De (autor): Jody Hoffer Gittell

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The Southwest Airlines Way - Jody Hoffer Gittell

The Southwest Airlines Way

De (autor): Jody Hoffer Gittell

review Goodreads
Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
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126.85Lei

126.85Lei

140.95 Lei

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Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.
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