MICHAEL A. ROBERTO became Director of the Center for Program Innovation at Bryant University after serving six years on the faculty at Harvard Business School. Professor Roberto has written over 30 case studies used in business schools, including the bestselling Everest Leadership and Team simulation and an award-winning multimedia case about the Columbia space shuttle disaster. He has published two books, including the business bestseller, Why Great Leaders Don't Take Yes for An Answer. Professor Roberto received his doctorate from Harvard Business School in 2000.