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Customer Relations

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Alfabetic Crescator

Customer Relations

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Alfabetic Crescator

-15%

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Digital Customer Service: Transforming Customer Experience for an On-Screen World - Rick Delisi

PRP: 163.20 Lei

138.72 Lei

138.72 Lei163.20 Lei

Adauga in cos
-15%

transport gratuit

Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees - Doug Lipp

PRP: 198.40 Lei

168.64 Lei

168.64 Lei198.40 Lei

Adauga in cos
-15%

Do B2B Better: Drive Growth Through Game-Changing Customer Experience - Jim Tincher

PRP: 117.74 Lei

100.08 Lei

100.08 Lei117.74 Lei

Adauga in cos
-15%

transport gratuit

Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way - Joseph Michelli

PRP: 262.67 Lei

223.27 Lei

223.27 Lei262.67 Lei

Adauga in cos
-15%

Driving Your Income: How to Maximize Your Income as a Professional Chauffeur - Kenneth James Lucci

PRP: 131.94 Lei

112.15 Lei

112.15 Lei131.94 Lei

Adauga in cos
-15%

transport gratuit

Effect of problem based learning with metacognitive scaffolding on achievement in sociology, problem solving ability and social skills among students - H. B. Jinto

PRP: 414.50 Lei

352.32 Lei

352.32 Lei414.50 Lei

Adauga in cos
-15%

transport gratuit

Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community - Amanda Lea Kaiser

PRP: 166.94 Lei

141.90 Lei

141.90 Lei166.94 Lei

Adauga in cos
-15%

transport gratuit

Empathy in Action - Tony Bates

PRP: 198.40 Lei

168.64 Lei

168.64 Lei198.40 Lei

Adauga in cos
-15%

transport gratuit

Excellence Wins

PRP: 185.94 Lei

158.05 Lei

158.05 Lei185.94 Lei

Adauga in cos
-15%

Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer - Tycho Press

PRP: 111.54 Lei

94.81 Lei

94.81 Lei111.54 Lei

Adauga in cos
-15%

transport gratuit

Fast Fulfillment: The Machine That Changed Retailing - Sanchoy Das

PRP: 216.94 Lei

184.40 Lei

184.40 Lei216.94 Lei

Adauga in cos
-15%

transport gratuit

Fish!: A Proven Way to Boost Morale and Improve Results - Stephen C. Lundin

PRP: 173.60 Lei

147.56 Lei

147.56 Lei173.60 Lei

Adauga in cos
-15%

transport gratuit

Fit for Purpose: Synthesizing Customer Experience with Strategy for Accelerated Business Results - David J. Anderson

PRP: 330.60 Lei

281.01 Lei

281.01 Lei330.60 Lei

Adauga in cos
-15%

For the Win, Revised and Updated Edition: The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact - Kevin Werbach

PRP: 117.74 Lei

100.08 Lei

100.08 Lei117.74 Lei

Adauga in cos
-15%

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Jon Picoult

PRP: 149.53 Lei

127.10 Lei

127.10 Lei149.53 Lei

Adauga in cos
-15%

Geek Nerd Suit: Breaking Down Walls, Unifying Teams, and Creating Cutting-Edge Customer Centricity - Chuck Densinger

PRP: 148.80 Lei

126.48 Lei

126.48 Lei148.80 Lei

Adauga in cos
-15%

transport gratuit

Get More Referrals Now! - Bill Cates

PRP: 160.17 Lei

136.14 Lei

136.14 Lei160.17 Lei

Adauga in cos
-15%

transport gratuit

Getting Naked

PRP: 161.20 Lei

137.02 Lei

137.02 Lei161.20 Lei

Adauga in cos
-15%

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - Will Guidara

PRP: 105.09 Lei

89.33 Lei

89.33 Lei105.09 Lei

Adauga in cos
-15%

transport gratuit

How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services - Tom Mcmakin

PRP: 192.20 Lei

163.37 Lei

163.37 Lei192.20 Lei

Adauga in cos
-15%

transport gratuit

Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results - Jack Mitchell

PRP: 186.00 Lei

158.10 Lei

158.10 Lei186.00 Lei

Adauga in cos
-15%

transport gratuit

Inspired

PRP: 198.40 Lei

168.64 Lei

168.64 Lei198.40 Lei

Adauga in cos
-15%

transport gratuit

Introduction to Service Design

PRP: 322.09 Lei

273.78 Lei

273.78 Lei322.09 Lei

Adauga in cos
-15%

transport gratuit

IoT Inc: How Your Company Can Use the Internet of Things to - Bruce Sinclair

PRP: 237.93 Lei

202.24 Lei

202.24 Lei237.93 Lei

Adauga in cos
-15%

It Only Hurts When I Listen - John Brunstetter

PRP: 125.32 Lei

106.52 Lei

106.52 Lei125.32 Lei

Adauga in cos
-15%

It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue - Andrew Sobel

PRP: 135.93 Lei

115.54 Lei

115.54 Lei135.93 Lei

Adauga in cos
-15%

Jobs to Be Done: A Roadmap for Customer-Centered Innovation - Stephen Wunker

PRP: 132.20 Lei

112.37 Lei

112.37 Lei132.20 Lei

Adauga in cos
-15%

transport gratuit

Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People - Joseph Michelli

PRP: 167.40 Lei

142.29 Lei

142.29 Lei167.40 Lei

Adauga in cos
-15%

transport gratuit

Lean Customer Development: Building Products Your Customers Will Buy - Cindy Alvarez

PRP: 217.53 Lei

184.90 Lei

184.90 Lei217.53 Lei

Adauga in cos
-15%

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - James P. Womack

PRP: 119.04 Lei

101.18 Lei

101.18 Lei119.04 Lei

Adauga in cos
-15%

Legendary Service: The Key Is to Care - Ken Blanchard

PRP: 153.76 Lei

130.70 Lei

130.70 Lei153.76 Lei

Adauga in cos
-15%

Lovability: How to Build a Business That People Love and Be Happy Doing It - Brian De Haaff

PRP: 154.69 Lei

131.49 Lei

131.49 Lei154.69 Lei

Adauga in cos
-15%

transport gratuit

Make Your Brand Legendary: Create Raving Fans with the Customer Experience Engine - Scott Wozniak

PRP: 176.80 Lei

150.28 Lei

150.28 Lei176.80 Lei

Adauga in cos
-15%

Making It Easy for Patients to Say "yes" - Paul Homoly

PRP: 154.61 Lei

131.42 Lei

131.42 Lei154.61 Lei

Adauga in cos
-15%

Making the Customer Experience Magical Now! - John Formica

PRP: 123.75 Lei

105.19 Lei

105.19 Lei123.75 Lei

Adauga in cos
-15%

transport gratuit

Managing Customer Experience and Relationships: A Strategic Framework - Martha Rogers

PRP: 637.50 Lei

541.88 Lei

541.88 Lei637.50 Lei

Adauga in cos
-15%

Marketing Services: Competing Through Quality - Leonard L. Berry

PRP: 98.26 Lei

83.52 Lei

83.52 Lei98.26 Lei

Adauga in cos
-15%

Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey - Cait Lamberton

PRP: 150.65 Lei

128.05 Lei

128.05 Lei150.65 Lei

Adauga in cos
-15%

transport gratuit

Maximizing Customer Loyalty - C. William Crutcher

PRP: 206.25 Lei

175.31 Lei

175.31 Lei206.25 Lei

Adauga in cos
-15%

May I Help You?: An Insight to Better Customer Service For Black-Owned Businesses - Damon Darrell

PRP: 148.39 Lei

126.13 Lei

126.13 Lei148.39 Lei

Adauga in cos

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