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Customer Relations

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Customer Relations

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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions - Donna Weber

PRP: 111.54 Lei

100.39 Lei

100.39 Lei111.54 Lei

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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions - Donna Weber

PRP: 173.54 Lei

156.19 Lei

156.19 Lei173.54 Lei

Adauga in cos
-10%

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No Thanks, I'm Just Looking: Sales Techniques for Turning Shoppers Into Buyers - Harry J. Friedman

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

Adauga in cos
-10%

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No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits - Dan S. Kennedy

PRP: 154.94 Lei

139.45 Lei

139.45 Lei154.94 Lei

Adauga in cos
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Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days - Joey Coleman

PRP: 179.80 Lei

161.82 Lei

161.82 Lei179.80 Lei

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-10%

My Product Management Toolkit: Tools and Techniques to Become an Outstanding Product Manager - Marc Abraham

PRP: 127.88 Lei

115.09 Lei

115.09 Lei127.88 Lei

Adauga in cos
-10%

May I Help You?: An Insight to Better Customer Service For Black-Owned Businesses - Damon Darrell

PRP: 148.39 Lei

133.55 Lei

133.55 Lei148.39 Lei

Adauga in cos
-10%

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Maximizing Customer Loyalty - C. William Crutcher

PRP: 206.25 Lei

185.62 Lei

185.62 Lei206.25 Lei

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Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey - Cait Lamberton

PRP: 150.65 Lei

135.59 Lei

135.59 Lei150.65 Lei

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-10%

Marketing Services: Competing Through Quality - Leonard L. Berry

PRP: 98.26 Lei

88.43 Lei

88.43 Lei98.26 Lei

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Managing Customer Experience and Relationships: A Strategic Framework - Martha Rogers

PRP: 637.50 Lei

573.75 Lei

573.75 Lei637.50 Lei

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Making the Customer Experience Magical Now! - John Formica

PRP: 123.75 Lei

111.38 Lei

111.38 Lei123.75 Lei

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Making It Easy for Patients to Say "yes" - Paul Homoly

PRP: 154.61 Lei

139.15 Lei

139.15 Lei154.61 Lei

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Make Your Brand Legendary: Create Raving Fans with the Customer Experience Engine - Scott Wozniak

PRP: 176.80 Lei

159.12 Lei

159.12 Lei176.80 Lei

Adauga in cos
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Lovability: How to Build a Business That People Love and Be Happy Doing It - Brian De Haaff

PRP: 154.69 Lei

139.22 Lei

139.22 Lei154.69 Lei

Adauga in cos
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Legendary Service: The Key Is to Care - Ken Blanchard

PRP: 153.76 Lei

138.38 Lei

138.38 Lei153.76 Lei

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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - James P. Womack

PRP: 119.04 Lei

107.14 Lei

107.14 Lei119.04 Lei

Adauga in cos
-10%

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Lean Customer Development: Building Products Your Customers Will Buy - Cindy Alvarez

PRP: 247.94 Lei

223.15 Lei

223.15 Lei247.94 Lei

Adauga in cos
-10%

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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People - Joseph Michelli

PRP: 167.40 Lei

150.66 Lei

150.66 Lei167.40 Lei

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-10%

Jobs to Be Done: A Roadmap for Customer-Centered Innovation - Stephen Wunker

PRP: 132.20 Lei

118.98 Lei

118.98 Lei132.20 Lei

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It Starts with Clients: Your 100-Day Plan to Build Lifelong Relationships and Revenue - Andrew Sobel

PRP: 135.93 Lei

122.34 Lei

122.34 Lei135.93 Lei

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It Only Hurts When I Listen - John Brunstetter

PRP: 125.32 Lei

112.79 Lei

112.79 Lei125.32 Lei

Adauga in cos
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IoT Inc: How Your Company Can Use the Internet of Things to - Bruce Sinclair

PRP: 237.93 Lei

214.14 Lei

214.14 Lei237.93 Lei

Adauga in cos
-10%

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Introduction to Service Design

PRP: 322.09 Lei

289.88 Lei

289.88 Lei322.09 Lei

Adauga in cos
-10%

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Inspired

PRP: 198.40 Lei

178.56 Lei

178.56 Lei198.40 Lei

Adauga in cos
-10%

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Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results - Jack Mitchell

PRP: 186.00 Lei

167.40 Lei

167.40 Lei186.00 Lei

Adauga in cos
-10%

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How Clients Buy: A Practical Guide to Business Development for Consulting and Professional Services - Tom Mcmakin

PRP: 192.20 Lei

172.98 Lei

172.98 Lei192.20 Lei

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Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - Will Guidara

PRP: 105.09 Lei

94.58 Lei

94.58 Lei105.09 Lei

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Getting Naked

PRP: 161.20 Lei

145.08 Lei

145.08 Lei161.20 Lei

Adauga in cos
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Get More Referrals Now! - Bill Cates

PRP: 160.17 Lei

144.15 Lei

144.15 Lei160.17 Lei

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-10%

Geek Nerd Suit: Breaking Down Walls, Unifying Teams, and Creating Cutting-Edge Customer Centricity - Chuck Densinger

PRP: 148.80 Lei

133.92 Lei

133.92 Lei148.80 Lei

Adauga in cos
-10%

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Jon Picoult

PRP: 149.53 Lei

134.58 Lei

134.58 Lei149.53 Lei

Adauga in cos
-10%

For the Win, Revised and Updated Edition: The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact - Kevin Werbach

PRP: 117.74 Lei

105.97 Lei

105.97 Lei117.74 Lei

Adauga in cos
-10%

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Fit for Purpose: Synthesizing Customer Experience with Strategy for Accelerated Business Results - David J. Anderson

PRP: 330.60 Lei

297.54 Lei

297.54 Lei330.60 Lei

Adauga in cos
-10%

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Fish!: A Proven Way to Boost Morale and Improve Results - Stephen C. Lundin

PRP: 173.60 Lei

156.24 Lei

156.24 Lei173.60 Lei

Adauga in cos
-10%

Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer - Tycho Press

PRP: 111.54 Lei

100.39 Lei

100.39 Lei111.54 Lei

Adauga in cos
-10%

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Excellence Wins

PRP: 185.94 Lei

167.35 Lei

167.35 Lei185.94 Lei

Adauga in cos
-10%

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Empathy in Action - Tony Bates

PRP: 198.40 Lei

178.56 Lei

178.56 Lei198.40 Lei

Adauga in cos
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Elevating Engagement: Uncommon Strategies for Creating a Thriving Member Community - Amanda Lea Kaiser

PRP: 166.94 Lei

150.25 Lei

150.25 Lei166.94 Lei

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Effect of problem based learning with metacognitive scaffolding on achievement in sociology, problem solving ability and social skills among students - H. B. Jinto

PRP: 414.50 Lei

373.05 Lei

373.05 Lei414.50 Lei

Adauga in cos

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