Customer Relationship Management
Customer Relationship Management
As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are effective, and how to create and manage both short- and long-term relationships.
PRP: 140.95 Lei
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126.85Lei
126.85Lei
140.95 LeiPrimesti 126 puncte
Livrare in 2-4 saptamani
Descrierea produsului
As customer loyalty becomes a thing of the past, customer relationship management (CRM) has become one of hottest topics. This book supplies solutions to common CRM problems, including how to maximize impact from CRM technology, which data warehousing techniques are effective, and how to create and manage both short- and long-term relationships.
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