Boothman breaks down the process of connecting with people into discrete steps--meeting, establishing rapport, and opening up communication--and provides simple examples, self-assessments, exercises, and sample dialogue. Illustrations throughout.
Whether selling, managing, negotiating, planning, collaborating, pitching, instructing-or on your knees with a marriage proposal-the secret of success is based on connecting with other people. Now that connection is infinitely easier to make through Nicholas Boothman's program of rapport by design.