Pattern for Excellence: Engage Your Team to WOW More Customers

Brigham Dickinson is president of Power Selling Pros. His firm is dedicated to teaching companies how to create "WOW Culture" inside their organization. With their proven call-handling certification program and high customer satisfaction, Brigham's company works with hundreds of home service companies in the United States, Canada & Australia.

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Detaliile produsului

Categoria: Organizational Development, Customer Relations, Workplace Culture
Autor: Brigham Dickinson
Editura: Made For Success Publishing
An aparitie: 2017

Editie: Hardcover

Nr. pagini: 190

Cod: BRT9781613398845

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Pattern for Excellence: Engage Your Team to WOW More Customers

De (autor): Brigham Dickinson

Pattern for Excellence: Engage Your Team to WOW More Customers

De (autor): Brigham Dickinson

Descrierea produsului

S-ar putea sa-ti placa si

Thanks for Coming in Today: Creating a Culture Where Employees Thrive & Customer Service Is Alive - Charles Ryan Minton

The Come Back Culture: 10 Business Practices That Create Lifelong Customers - Jason Young

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Gamification: Playing for Profits - Chris Collins

Built to Win: Designing a Customer-Centric Culture That Drives Value for Your Business - Annette Franz

Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers - Dee Ann Turner

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone - Shep Hyken

The Connected Company - Dave Gray

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers - Daniel Quick

The Human Experience: How to Make Life Better for Your Customers and Create a More Successful Organization - John Sills

A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture - Steven Van Belleghem

The One Year, Thirty Minute Business Transformation: Fifty-two, thirty-minute exercises to make your organization healthier, your employees more engag - Mike Chirveno

Outside in: The Power of Putting Customers at the Center of Your Business - Harley Manning

The Culture Climb: How to Build a Work Culture That Maximizes Your Impact - Jaime Taets

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The Power of Customer Experience: 5 Elements To Make An Impact - Elizabeth Dixon

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Jon Picoult

Fish!: A Proven Way to Boost Morale and Improve Results - Stephen C. Lundin

De acelasi autor

Something to Give: A Journey to Become A Leader Worth Following - Brigham Dickinson

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