Sweeping changes in healthcare directly impact the staffing model of today's medical practices. We must staff new patient access channels and new value-based care models. Staff must be deployed to meet the needs of individual patients and the broader patient population. They must master new technologies and learn new knowledge and skills. We must create care teams that seamlessly work together, innovate and engage patients in their health.

This book presents critical tools and strategies to help you:

• - Determine if you have the right number and skill mix of staff on your care team
• - Build the optimal staffing model for key patient flows and administrative processes in your practice
• - Create new staffing roles to deliver value-based care and manage population health
• - Redesign work to deliver stellar patient experience and value
• - Create flexible staffing models via teleworkers and part-time staff
• - Create and retain a high-performing care team