The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

Praise for The Celebrity Experience -Bob Danzig, former CEO, Hearst Newspapers, and author, speaker, and professor "You can't focus on the customer until you develop the right attitudes in your team. The Celebrity Experience is proof that you can treat your customers as stars and improve the bottom line. " -Howard D.

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Editie: Hardcover

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Cod: BRT9780470174012

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The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

De (autor): Donna Cutting

The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

De (autor): Donna Cutting

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The Hospitality Mentality: Create Raving Fans Through Your Guest Experience - Josh Liebman

The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work - Scott Mckain

The Power of Customer Experience: 5 Elements To Make An Impact - Elizabeth Dixon

The Human Experience: How to Make Life Better for Your Customers and Create a More Successful Organization - John Sills

Outside in: The Power of Putting Customers at the Center of Your Business - Harley Manning

Creating a Customer Experience-Centric Startup: A Step-By-Step Framework - Thomas Suwelack

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Jon Picoult

The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises - Jeff Toister

A Complaint Is a Gift, 3rd Edition: How to Learn from Critical Feedback and Recover Customer Loyalty - Janelle Barlow

Raving Fans - Ken Blanchard

Fit for Purpose: Synthesizing Customer Experience with Strategy for Accelerated Business Results - David J. Anderson

The Customer Science Handbook: Using Behavioral Insights to Create Breakthrough Customer Experiences - Alexander Chernev

Customer Empathy: A radical intervention in customer experience management and design - Alex Allwood

Making the Customer Experience Magical Now! - John Formica

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer - Carl Sewell

Customer Success Mindset - Jyotsana Shukla

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet: The Proven Path to Delighting Your Customers, - Ron Kaufman

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - Will Guidara

De acelasi autor

Employees First!: Inspire, Engage, and Focus on the Heart of Your Organization - Donna Cutting

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