The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business
Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.
PRP: 230.33 Lei
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207.30Lei
207.30Lei
230.33 LeiPrimesti 207 puncte
Livrare in 2-4 saptamani
Descrierea produsului
Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.
Detaliile produsului
