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Customer Relations

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Customer Relations

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-10%

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet: The Proven Path to Delighting Your Customers, - Ron Kaufman

PRP: 131.85 Lei

118.67 Lei

118.67 Lei131.85 Lei

Adauga in cos
-10%

May I Help You?: An Insight to Better Customer Service For Black-Owned Businesses - Damon Darrell

PRP: 148.39 Lei

133.55 Lei

133.55 Lei148.39 Lei

Adauga in cos
-10%

transport gratuit

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business - Sriram Dasu

PRP: 217.53 Lei

195.78 Lei

195.78 Lei217.53 Lei

Adauga in cos
-10%

The Art of Customer Service: Understanding the best techniques for customer service. - Patrick Sanchez

PRP: 82.58 Lei

74.32 Lei

74.32 Lei82.58 Lei

Adauga in cos
-10%

Customer Relationship Management - Kristin L. Anderson

PRP: 140.95 Lei

126.85 Lei

126.85 Lei140.95 Lei

Adauga in cos
-10%

Do B2B Better: Drive Growth Through Game-Changing Customer Experience - Jim Tincher

PRP: 117.74 Lei

105.97 Lei

105.97 Lei117.74 Lei

Adauga in cos
-10%

transport gratuit

Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey - Cait Lamberton

PRP: 150.65 Lei

135.59 Lei

135.59 Lei150.65 Lei

Adauga in cos
-10%

transport gratuit

Project Dynamics: Moving Beyond Time, Scope and Budget for Successful Customer Project Management - Shane Anastasi

PRP: 216.69 Lei

195.02 Lei

195.02 Lei216.69 Lei

Adauga in cos
-10%

transport gratuit

Salesforce for Dummies - Liz Kao

PRP: 156.33 Lei

140.70 Lei

140.70 Lei156.33 Lei

Adauga in cos
-10%

transport gratuit

The Abusive Customer: Breaking the Silence Around Customers' Aggressive Behavior - Ivaylo Yorgov

PRP: 308.18 Lei

277.36 Lei

277.36 Lei308.18 Lei

Adauga in cos
-10%

The Hospitality Mentality: Create Raving Fans Through Your Guest Experience - Josh Liebman

PRP: 117.49 Lei

105.74 Lei

105.74 Lei117.49 Lei

Adauga in cos
-10%

transport gratuit

The Apple Experience (Pb) - Carmine Gallo

PRP: 198.61 Lei

178.75 Lei

178.75 Lei198.61 Lei

Adauga in cos
-10%

transport gratuit

All for One: 10 Strategies for Building Trusted Client Partnerships - Andrew Sobel

PRP: 160.89 Lei

144.80 Lei

144.80 Lei160.89 Lei

Adauga in cos
-10%

Driving Your Income: How to Maximize Your Income as a Professional Chauffeur - Kenneth James Lucci

PRP: 131.94 Lei

118.75 Lei

118.75 Lei131.94 Lei

Adauga in cos
-10%

transport gratuit

Make Your Brand Legendary: Create Raving Fans with the Customer Experience Engine - Scott Wozniak

PRP: 176.80 Lei

159.12 Lei

159.12 Lei176.80 Lei

Adauga in cos
-10%

The Power of Customer Experience: 5 Elements To Make An Impact - Elizabeth Dixon

PRP: 131.67 Lei

118.50 Lei

118.50 Lei131.67 Lei

Adauga in cos
-10%

transport gratuit

CRM for Dummies - Lars Helgeson

PRP: 185.94 Lei

167.35 Lei

167.35 Lei185.94 Lei

Adauga in cos
-10%

transport gratuit

B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience - Daniel D. Prior

PRP: 455.52 Lei

409.97 Lei

409.97 Lei455.52 Lei

Adauga in cos
-10%

transport gratuit

The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work - Scott Mckain

PRP: 163.20 Lei

146.88 Lei

146.88 Lei163.20 Lei

Adauga in cos
-10%

transport gratuit

CX-Pro: A Practical Guide for the New Customer Experience Manager - Karl Sharicz

PRP: 247.92 Lei

223.13 Lei

223.13 Lei247.92 Lei

Adauga in cos
-10%

transport gratuit

Creating a Customer Experience-Centric Startup: A Step-By-Step Framework - Thomas Suwelack

PRP: 269.20 Lei

242.28 Lei

242.28 Lei269.20 Lei

Adauga in cos
-10%

transport gratuit

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits - Dan S. Kennedy

PRP: 154.94 Lei

139.45 Lei

139.45 Lei154.94 Lei

Adauga in cos
-10%

transport gratuit

The Art of PASS FAIL - Overcoming Objections and Customer Management: How to Persuade Others and Maximize Your Life - Steven Shaw

PRP: 309.94 Lei

278.95 Lei

278.95 Lei309.94 Lei

Adauga in cos
-10%

transport gratuit

Customer Success Mindset - Jyotsana Shukla

PRP: 165.25 Lei

148.72 Lei

148.72 Lei165.25 Lei

Adauga in cos
-10%

transport gratuit

Fit for Purpose: Synthesizing Customer Experience with Strategy for Accelerated Business Results - David J. Anderson

PRP: 330.60 Lei

297.54 Lei

297.54 Lei330.60 Lei

Adauga in cos
-10%

transport gratuit

Effect of problem based learning with metacognitive scaffolding on achievement in sociology, problem solving ability and social skills among students - H. B. Jinto

PRP: 414.50 Lei

373.05 Lei

373.05 Lei414.50 Lei

Adauga in cos
-10%

transport gratuit

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service - John Goodman

PRP: 165.25 Lei

148.72 Lei

148.72 Lei165.25 Lei

Adauga in cos
-10%

transport gratuit

Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale - Robin Lent

PRP: 198.40 Lei

178.56 Lei

178.56 Lei198.40 Lei

Adauga in cos
-10%

transport gratuit

The Zappos Experience: 5 Principles to Inspire, Engage, and Wow - Joseph Michelli

PRP: 256.27 Lei

230.64 Lei

230.64 Lei256.27 Lei

Adauga in cos
-10%

The Human Experience: How to Make Life Better for Your Customers and Create a More Successful Organization - John Sills

PRP: 136.00 Lei

122.40 Lei

122.40 Lei136.00 Lei

Adauga in cos
-10%

From Impressed to Obsessed: 12 Principles for Turning Customers and Employees Into Lifelong Fans - Jon Picoult

PRP: 149.53 Lei

134.58 Lei

134.58 Lei149.53 Lei

Adauga in cos
-10%

The Million Dollar Greeting: Today's Best Practices for Profit, Customer Retention, and a Happy Workplace - Dan Sachs

PRP: 105.34 Lei

94.81 Lei

94.81 Lei105.34 Lei

Adauga in cos
-10%

transport gratuit

Scaling Customer Success: Building the Customer Success Center of Excellence - Chitra Madhwacharyula

PRP: 247.94 Lei

223.15 Lei

223.15 Lei247.94 Lei

Adauga in cos
-10%

Creating Customer Evangelists - Jackie Huba

PRP: 92.69 Lei

83.42 Lei

83.42 Lei92.69 Lei

Adauga in cos
-10%

It Only Hurts When I Listen - John Brunstetter

PRP: 125.32 Lei

112.79 Lei

112.79 Lei125.32 Lei

Adauga in cos
-10%

transport gratuit

Seeing the How: Transforming What People Do, Not Buy, to Gain Market Advantage - Allen P. Adamson

PRP: 170.00 Lei

153.00 Lei

153.00 Lei170.00 Lei

Adauga in cos
-10%

transport gratuit

Rethinking Users: The Design Guide to User Ecosystem Thinking - Michael Youngblood

PRP: 206.19 Lei

185.57 Lei

185.57 Lei206.19 Lei

Adauga in cos
-10%

Marketing Services: Competing Through Quality - Leonard L. Berry

PRP: 98.26 Lei

88.43 Lei

88.43 Lei98.26 Lei

Adauga in cos
-10%

transport gratuit

Satisfaction: How Every Great Company Listens to the Voice of the Customer - Chris Denove

PRP: 158.72 Lei

142.85 Lei

142.85 Lei158.72 Lei

Adauga in cos
-10%

Customer Data Platforms: Use People Data to Transform the Future of Marketing Engagement - Martin Kihn

PRP: 136.00 Lei

122.40 Lei

122.40 Lei136.00 Lei

Adauga in cos

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