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Customer Relations

Customer Relations

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LIBfest %

-15%

transport gratuit

All You Need to Know about Public Relations: An Entrant's Guide to the PR and Communications Industry - Adrian Wheeler

PRP: 245.93 Lei

209.04 Lei

209.04 Lei245.93 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Mastering the Virtual Sale: 7 Strategies to Explode Your Business in the New Economy - Kerry Johnson

PRP: 186.00 Lei

158.10 Lei

158.10 Lei186.00 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Transforming Customer-Brand Relationships: Use Emotional Connection to Build Loyalty - Christina Garnett

PRP: 992.52 Lei

843.64 Lei

843.64 Lei992.52 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The CX Imperative: Five Strategic Practices for Renewal of the Customer-Centered Enterprise - Mark Fithian

PRP: 167.40 Lei

142.29 Lei

142.29 Lei167.40 Lei

Adauga in cos
LIBfest %

-15%

The Science of Service: The Proven Formula to Drive Customer Loyalty and Stand Out from the Crowd - Mark Colgate

PRP: 148.39 Lei

126.13 Lei

126.13 Lei148.39 Lei

Adauga in cos
LIBfest %

-15%

The Strategic Customer Success Manager: A Blueprint for Elevating Your Impact and Advancing Your Career - Chad Horenfeldt

PRP: 135.72 Lei

115.36 Lei

115.36 Lei135.72 Lei

Adauga in cos
LIBfest %

-15%

Designing Complaint Handling and Service Recovery Strategies -

PRP: 92.53 Lei

78.65 Lei

78.65 Lei92.53 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The Customer Science Handbook: Using Behavioral Insights to Create Breakthrough Customer Experiences - Alexander Chernev

PRP: 244.93 Lei

208.19 Lei

208.19 Lei244.93 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Exceptional Experiences: Five Luxury Levers to Elevate Every Aspect of Your Business - Neen James

PRP: 185.69 Lei

157.84 Lei

157.84 Lei185.69 Lei

Adauga in cos
LIBfest %

-15%

Hospitalidad Irracional: El Poder de Dar Más de Lo Que Se Espera de Ti / Unreasonable Hospitality - Will Guidara

PRP: 105.09 Lei

89.33 Lei

89.33 Lei105.09 Lei

Adauga in cos
LIBfest %

-15%

Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet: The Proven Path to Delighting Your Customers, - Ron Kaufman

PRP: 131.85 Lei

112.07 Lei

112.07 Lei131.85 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business - Sriram Dasu

PRP: 230.33 Lei

195.78 Lei

195.78 Lei230.33 Lei

Adauga in cos
LIBfest %

-15%

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits - John Goodman

PRP: 134.91 Lei

114.67 Lei

114.67 Lei134.91 Lei

Adauga in cos
LIBfest %

-15%

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business - Blake Morgan

PRP: 123.94 Lei

105.35 Lei

105.35 Lei123.94 Lei

Adauga in cos
LIBfest %

-15%

The Art of Customer Service: Understanding the best techniques for customer service. - Patrick Sanchez

PRP: 82.58 Lei

70.19 Lei

70.19 Lei82.58 Lei

Adauga in cos
LIBfest %

-15%

Customer Relationship Management - Kristin L. Anderson

PRP: 140.95 Lei

119.81 Lei

119.81 Lei140.95 Lei

Adauga in cos
LIBfest %

-15%

Do B2B Better: Drive Growth Through Game-Changing Customer Experience - Jim Tincher

PRP: 117.74 Lei

100.08 Lei

100.08 Lei117.74 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

HVAC Seo: How to Become the Top-Ranked HVAC Dealer in Your Area - Scott Orth

PRP: 247.59 Lei

210.45 Lei

210.45 Lei247.59 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey - Cait Lamberton

PRP: 159.52 Lei

135.59 Lei

135.59 Lei159.52 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Project Dynamics: Moving Beyond Time, Scope and Budget for Successful Customer Project Management - Shane Anastasi

PRP: 216.69 Lei

184.19 Lei

184.19 Lei216.69 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

100 Proven Ways to Acquire and Keep Clients for Life: The Path to Permanent Business Success - C. Richard Weylman

PRP: 167.34 Lei

142.24 Lei

142.24 Lei167.34 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Salesforce for Dummies - Liz Kao

PRP: 165.53 Lei

140.70 Lei

140.70 Lei165.53 Lei

Adauga in cos
LIBfest %

-15%

The Hospitality Mentality: Create Raving Fans Through Your Guest Experience - Josh Liebman

PRP: 117.49 Lei

99.87 Lei

99.87 Lei117.49 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The Mad Clientist's ABCs of Client Service - Michael B. Rynowecer

PRP: 198.40 Lei

168.64 Lei

168.64 Lei198.40 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The Apple Experience (Pb) - Carmine Gallo

PRP: 198.61 Lei

168.82 Lei

168.82 Lei198.61 Lei

Adauga in cos
LIBfest %

-15%

Driving Your Income: How to Maximize Your Income as a Professional Chauffeur - Kenneth James Lucci

PRP: 131.94 Lei

112.15 Lei

112.15 Lei131.94 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Make Your Brand Legendary: Create Raving Fans with the Customer Experience Engine - Scott Wozniak

PRP: 187.20 Lei

159.12 Lei

159.12 Lei187.20 Lei

Adauga in cos
LIBfest %

-15%

The Power of Customer Experience: 5 Elements To Make An Impact - Elizabeth Dixon

PRP: 131.67 Lei

111.92 Lei

111.92 Lei131.67 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience - Daniel D. Prior

PRP: 489.52 Lei

416.09 Lei

416.09 Lei489.52 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Sales Enablement: Tools and Techniques for Modern Sales Organization - Dietmar Kilian

PRP: 309.94 Lei

263.45 Lei

263.45 Lei309.94 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The Ultimate Customer Experience: 5 Steps Everyone Must Know to Excite Your Customers, Engage Your Colleagues, and Enjoy Your Work - Scott Mckain

PRP: 172.80 Lei

146.88 Lei

146.88 Lei172.80 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

CX-Pro: A Practical Guide for the New Customer Experience Manager - Karl Sharicz

PRP: 247.92 Lei

210.73 Lei

210.73 Lei247.92 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Creating a Customer Experience-Centric Startup: A Step-By-Step Framework - Thomas Suwelack

PRP: 277.12 Lei

235.55 Lei

235.55 Lei277.12 Lei

Adauga in cos
LIBfest %

-15%

No B.S. Guide to Maximum Referrals and Customer Retention: The Ultimate No Holds Barred Plan to Securing New Customers and Maximum Profits - Dan S. Kennedy

PRP: 154.94 Lei

131.70 Lei

131.70 Lei154.94 Lei

Adauga in cos
LIBfest %

-15%

My Client Book: Customer Appointment Management System and Tracker - Matt Blank

PRP: 63.09 Lei

53.63 Lei

53.63 Lei63.09 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Indispensable: How to Become the Company That Your Customers Can't Live Without - Joe Calloway

PRP: 235.60 Lei

200.26 Lei

200.26 Lei235.60 Lei

Adauga in cos
LIBfest %

-15%

The Wallet Allocation Rule: Winning the Battle for Share - Timothy L. Keiningham

PRP: 123.69 Lei

105.14 Lei

105.14 Lei123.69 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

The Compass and the Nail: How the Patagonia Model of Loyalty Can Save Your Business, and Might Just Save the Planet [Revised Hardcover Edition] - Craig Wilson

PRP: 161.20 Lei

137.02 Lei

137.02 Lei161.20 Lei

Adauga in cos
LIBfest %

-15%

transport gratuit

Customer Success Mindset - Jyotsana Shukla

PRP: 165.25 Lei

140.46 Lei

140.46 Lei165.25 Lei

Adauga in cos
LIBfest %

-15%

The Magic Touch: Positively Extraordinary Customer Service - Billy Riggs

PRP: 93.00 Lei

79.05 Lei

79.05 Lei93.00 Lei

Adauga in cos

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